Terms & Conditions
Shipping & Delivery
We ship almost anywhere in the contiguous United States. Shipping to Alaska, Hawaii, and Puerto Rico is also available for an additional fee.
Our In-Home Delivery option may incur extra fees in certain situations. For example, this option includes carrying your shipment up two flights of stairs. For deliveries involving more than two flights of stairs, additional charges will apply.
Return Policy
We offer a 60-day risk free trial with a full refund for returned items, excluding the cost of shipping and handling to receive the bed or other items at our warehouse. Please note that certain items and orders are non-refundable. This includes:
- Orders containing 2 or more beds
- Beds built to a custom height, width, or length
- Beds with the following accessories: mattresses, trundles, desks, curtains, and fire poles
- Stained accessories
- Triple Bunk Beds
Clients are responsible for disassembling, packing, and shipping their returned items back to Francis Lofts & Bunks. All bed components and accessories must be returned in resellable condition to qualify for a full refund.
Shipping Fees
Rush Production and White Glove Delivery fees are non-refundable if you decide to return your bed.
Please send your returns to the following address:
RPF Manufacturing Co, LLC
ATTN: Jeffie Voisard
236 Subler Dr
Versailles, OH 45380
We would appreciate a phone call before you ship the bed back to make us aware of the return and understand why you were not satisfied with the product. You can reach us by phone at (855) 873-4972.
Warranty
RPF Manufacturing Co. LLC warrants these beds and accessories against any defects in material or workmanship for two (2) years. Within this timeframe, a defective product will be replaced or repaired at no charge. This warranty does not cover damage resulting from negligent handling, misuse, or lack of reasonable maintenance and care.
Website Use
I. Terms
By accessing this website, you agree to be bound these terms and conditions of use and all applicable laws and regulations. You are also accepting responsibility to comply with any applicable local laws. If you do not agree with any of these terms, you are prohibited from accessing or using this site. The materials contained in this website are protected by applicable copyright and trademark laws.
II. Use License
A. You are granted permission to temporarily download one copy of the materials (information or software) on RPF Manufacturing Co. LLC’s website for personal, non-commercial transitory viewing. This is the granting of a license, not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose or public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on RPF Manufacturing Co. LLC’s website;
4. remove any copyright or other proprietary notations from the materials, or;
5. transfer the materials to another person or “mirror” the materials on any other server.
B. This license shall automatically terminate if you violate any of these restrictions. RPF Manufacturing Co. LLC also retains the right to terminate the license at any time and for any reason. Upon the termination of this license or your ability to view these materials, you must destroy any downloaded materials in your possession, including both electronic and print formats.
III. Disclaimer
The materials on RPF Manufacturing Co. LLC’s web site are provided as-is. RPF Manufacturing Co. LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, RPF Manufacturing Co. LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website or otherwise relating to such materials or on any sites linked to this website.
IV. Limitations
In no event shall RPF Manufacturing Co. LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit or due to business interruption) arising from the use or inability to use the materials on RPF Manufacturing Co. LLC’s website, even if RPF Manufacturing Co. LLC or an RPF Manufacturing Co. LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
V. Revisions and Errata
The materials appearing on RPF Manufacturing Co. LLC’s website could include technical, typographical, or photographic errors. RPF Manufacturing Co. LLC does not warrant that any of the materials on its web site are accurate, complete, or current. RPF Manufacturing Co. LLC may make changes to the materials contained on its website at any time without notice. However, RPF Manufacturing Co. LLC does not make any commitment to update the materials.
VI. Links
RPF Manufacturing Co. LLC has not reviewed all of the sites linked to on its website and is not responsible for the contents of any linked site. The inclusion of a link does not imply an endorsement of the linked website by RPF Manufacturing Co. LLC. Use of any such linked website is at the user’s own risk.
VII. Site Terms Modifications
RPF Manufacturing Co. LLC reserves the right to revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms and conditions at the time of use.
VIII. Governing Law
Any claim relating to RPF Manufacturing Co. LLC’s website shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions, as well as General Terms and Conditions applicable to Use of a Website.
Privacy Policy
Effective Date: February 16, 2026
RPF Manufacturing Co. LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect:
- Information You Provide Directly
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Any information submitted through forms or checkout
- Information Collected Automatically
- IP address
- Browser and device information
- Pages viewed
- Referral source
- Date and time of visits
- Transaction details
2. How We Use Information
We use information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about purchases
- Improve our website and services
- Measure marketing performance
- Prevent fraud and ensure security
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website and measure performance.
These technologies may be used for:
- Website functionality
- Analytics
- Advertising and remarketing
- Referral and affiliate tracking
You may adjust your browser settings to refuse cookies. Some features of the website may not function properly without them.
4. Advertising and Affiliate Programs
We use third-party platforms to promote our products and measure marketing performance. These may include advertising platforms and affiliate or partnership tracking services, including Impact.com.
When you visit our website through a referral link, certain technical information may be collected to properly attribute the referral and compensate partners.
This information may include:
- IP address
- Device and browser information
- Referral source
- Order details such as transaction value
We do not sell your personal information.
5. How We Share Information
We may share information with:
Payment processors Shipping providers Marketing and analytics service providers Affiliate and advertising platforms Service providers who assist in operating our website
These service providers are permitted to use information only as necessary to provide services on our behalf.
We may also disclose information when required by law.
6. Data Retention
We retain personal information only as long as necessary to fulfill business and legal purposes.
7. Security
We implement reasonable security measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
To make a request, contact us at: info@adultbunkbeds.com
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: info@adultbunkbeds.com
Mailing address:
RPF Manufacturing Co, LLC
585 Swailes Rd
Troy, OH 45373
Need more information?
Call us at 855.873.4972 or email support@francislofts.com.