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Shipping & Delivery

A white Adult Bunk Bed in a sunny vacation rental

Free Shipping

We offer FREE SHIPPING on most orders in the contiguous United States. Shipping to Alaska, Hawaii, and Puerto Rico is also available for an additional fee. Due to recent increases in freight costs, orders to Oregon and Washington State are also subject to additional shipping fees.

A charcoal Queen Adult Loft Bed used as the main centerpiece of a modern home office room.

Additional Charges

We reserve the right to request an additional payment in the event that shipping to your address ends up being abnormally expensive compared to other zip codes in your state. We will not add this charge without first giving you the opportunity to cancel the order for a full refund.

A young couple sits propped against the headboard of their white platform Standard Bed reading a book and newspaper, respectively, and talking to one another.

Lead Times

All of our bed frames are custom built, which means we do not start contructing your bed until after your order is placed. Due to high order volumes, our current standard lead time is approximately 10 weeks from when we receive the order to when it’s delivered.

Please note: This is always subject to change based on our manufacturing capacity at a given time.

A black Queen Over Queen Adult Bunk Bed sits in the bedroom of a ski resort cabin.

Rush Shipping

Rush Shipping is currently available for an additional charge of $750 per bed and ensures that your order will ship out within 15 business days.

A young woman on the top bunk of a white Queen Over Queen Adult Bunk Bed surfing the web on her smartphone technology.

International Shipping

We Deliver to Canada

Shipping internationally is not available at this time outside of Canada. However, we would be happy to ship a bed to the US port of your choice, so that you can coordinate shipment from there.

Canadian shipments are subject to additional shipping, handling, taxes, and customs fees. Contact us to discuss your options and pricing, or click here to generate an estimate for duties and taxes to have your bed shipped to Canada.

A young man sitting on the edge of his black Queen Adult Loft Bed with his feet resting on the matching staircase

Delivery

Most orders ship via UPS Ground and can be delivered to your door. Orders containing certain king size accessories, staircases, or more than three (3) beds will be shipped via freight service, which can be subject to local restrictions and requires curbside delivery. We recommend having at least one other person on hand to help receive a freight delivery.

A charcoal Queen Over Queen Adult Bunk Bed sits in a fashionable modern apartment.

Returns

We offer a 60-day risk free trial with a full refund for returned items, excluding the cost of shipping and handling to receive the bed at our factory. Please note that certain items and orders are non-refundable. For a complete list of our non-refundable items, please visit our Terms & Conditions page.

Returned items can be sent to the following address:

RPF Manufacturing Co. LLC
ATTN: Returns Dept.
585 Swailes Rd
Troy, OH 45373

Questions?

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