Shipping & Delivery
We offer FREE SHIPPING on most orders in the contiguous United States. Shipping to Alaska, Hawaii, and Puerto Rico is also available for an additional fee. Due to recent increases in freight costs, orders to Oregon and Washington State are also subject to additional shipping fees.
We reserve the right to request an additional payment in the event that shipping to your address ends up being abnormally expensive compared to other zip codes in your state. We will not add this charge without first giving you the opportunity to cancel the order for a full refund.
All of our bed frames are custom built, which means we do not start contructing your bed until after your order is placed. Due to high order volumes, our current standard lead time is approximately 10 weeks from when we receive the order to when it’s delivered.
Please note: This is always subject to change based on our manufacturing capacity at a given time.
Rush Shipping is currently available for an additional charge of $750 per bed and ensures that your order will ship out within 15 business days.
We Deliver to Canada
Shipping internationally is not available at this time outside of Canada. However, we would be happy to ship a bed to the US port of your choice, so that you can coordinate shipment from there.
Canadian shipments are subject to additional shipping, handling, taxes, and customs fees. Contact us to discuss your options and pricing, or click here to generate an estimate for duties and taxes to have your bed shipped to Canada.
Most orders ship via UPS Ground and can be delivered to your door. Orders containing certain king size accessories, staircases, or more than three (3) beds will be shipped via freight service, which can be subject to local restrictions and requires curbside delivery. We recommend having at least one other person on hand to help receive a freight delivery.
We offer a 60-day risk free trial with a full refund for returned items, excluding the cost of shipping and handling to receive the bed at our factory. Please note that certain items and orders are non-refundable. For a complete list of our non-refundable items, please visit our Terms & Conditions page.
Returned items can be sent to the following address:
RPF Manufacturing Co. LLC
ATTN: Returns Dept.
585 Swailes Rd
Troy, OH 45373
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